CRM and Salesforce Product

Question: Discuss about the CRM and Salesforce Product. Answer: CRM Solution Comparison For the purpose of this study, two of the top CRM software systems are being studied and these include Salesforce CRM and Microsoft Dynamics CRM solution. Microsoft Dynamics CRM: Microsoft has two versions of its CRM solution that include online solution and on-premises or private cloud solution. Microsoft Dynamic online CRM solution provides multi-tenancy capability for the application instance but single tenancy on database instance. User licenses of the product are available for basic, essentials and professional versions. The base storage available is 5GB in the basic version and this capacity is scaled up by 2.5GB for with every 20 additional professional User Subscription Licenses. Salesforce CRM: Salesforce CRM is a SaaS based cloud solution that provides most of the general features provided by cloud based CRM solutions in the market including CSV format recognition, mobile application, and visualization, connectivity between users, messaging, emailing, and customized search capability. Besides these, the solution also has some additional capabilities such as real times updates on contacts, accounts, documents and opportunities, consolidation of account history with customer contacts and communications, social media insights, ability to respond to leads from mobile, multiple channel campaign tracking, deals information, forecasting, analytics, partner community development and application library. Comparison Feature Salesforce Microsoft Dynamics CRM Subscription model Hosted subscription only On-premises and hosted online subscriptions available Releases 3 per year 2 per year Editions Different Editions: Contact Manager;Group;Professional;Enterprise;Unlimited Different deployment models: On-Premise;Online;Partner Hosted Pricing $5 -$250 /user/month $44 /user/month subscription cost Storage 1 GB data and 11 GB file storage 5GB storage with additional storage at $10 /month Data Center Top-tier global infrastructure Data centers located in Washington, Illinois, Ireland and Texas SLA SLA not available publically 99.9% uptime guarantee Support for browsers Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Apple Safari Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Apple Safari (release 12) Support for devices iPhone, Blackberry Any mobile browser can be used for scaled down version of UI, 3rd party providers available Navigation Top of screen menu with tabs; recent items in left sidebar Tabbed ribbon on top; Left sidebar for workspace selection, recent items and lists can be added in sidebar Search Global search box on top Quick find box on top right for searching any entity Records display All records displayed in single window by default Records open in new tab and its different views in same tab Navigation through records Field section show current records displayed on top with section below displaying related record lists Read only fields in header and footer; Navigation links can be clicked to jump to different sections Forms Multiple screen layouts as per record types Multiple screen layouts as per user role Reporting Drag and drop, tabular, summary, matrix and groups created from different objects Report wizard allow filters, access to primary records, related records and allow grouping of columns in layout Custom reports Define objects, define relationships, cross object reporting Business Intelligence Development Studio creates highly customized reports that span across entities. Scheduling Schedules reports can be emailed in text format SQL used for server reporting and report scheduler tool for creation of custom workflow with reports to be emailed in scheduled times. Charts Chart type and data points defined for specific reports Chart editor allow customization to create multiple types Dashboards Customizable dashboards that can be arrange in tabs; default adoption dashboard giving information on how others use system Real time dashboards with all entity information having multiple formats Fields Administrators can add new fields to objects New fields can be added to existing or custom entities Objects Object can be added having relationship with parent object , master detail or many to many relationship Entities added can be related to other entities with one to one, many to one or one to many relationships or cascading Development APEX allow advanced development SDK allow advanced development and integration and .NET framework can be used for writing custom codes Advanced search Search filters for objects or ownership criteria Any field within any entity can be searched and result can be saved as a view for single time Duplicate entry detection Matches found for lead, account, contact and opportunities One entity and its sub records can be checked for duplicates Background process notify duplication and suggest action Records merging Up to 3 records can be merged into one for creating master record and remaining records go to recycle bin Only 2 records can be merged and records not needed are marked inactive Workflow Workflow rules are triggered by record creation; processes have to be approved Windows Workflow Foundation is used and workflow can be made automatic or can be run on demand; Dialogues used for guiding users through Wizard Authentication Tow factor authentication including login code and email code Windows Live ID used for authentication on any machine Data importing Data loaded is used for importing object, contact or account data into object Import Data Wizard used for importing database, accounts, and contact records Outlook integration Free plugin for Outlook 2007 and 2010 Native outlook client which is connected even offline Office integration Microsoft word and excel add ins available with support for 1000 records per merge Word mail merges can be initiated from CRM; Personal or organizational merges to single contacts for multiple records in single pages available; Static or dynamic worksheets can be imported in excel, pivot table can be linked to CRM Collaboration Salesforce chatter is a proprietary collaboration tool Collaboration with SharePoint server for document sharing, reporting, and information sharing. Yammer integration released in 2012 Lead capture HTML web forms used for lead generation Landing pages can be created within web forms 3rd Party Solutions Internal AppExchange and 3rd party solutions Microsoft Dynamics Marketplace provide solutions that can be imported to CRM(BRITE GLOBAL, INC., 2013) Information Technology Innovations Sales force CRM is ideal for organizations having large workforce. For a huge database of organization, the solution provides improved forecasting accuracy with consolidated view of all the account activities over cloud. A peek into account and transaction history can increase visibility of the system performance and same customers can be reached by the cloud user for cross-selling. Salesforce solution allows complete phase out of legacy system such that entire CRM capabilities are built into Sales force CRM(Wipro, 2015). Some of the business benefits that Salesforce CRM can provide to an organization include: With online capabilities, people working on salesforce CRM can collaborate in new ways that is not possible with the on premise CRM With social media incorporated in marketing technology of solution, a 360 degree view of customer can be obtained Business case could be studied with hypothesis testing for obtaining agility of SaaS model With reduced redundancies, maintenance costs are reduced(Raj, Garlotte, Taylor, 2014) Microsoft CRM has its own business benefits. First, the solution is backed with finance which is used for providing assurance of 99.9% uptime which makes them accountable to customers. Cost of Microsoft CRM has al-functions included at one price making it a cost effective solution and thus, can be used by large as well as smaller corporations. The solution allows more storage capabilities of over 5GB as compared to Salesforce with its online and on-premise versions combined. Outlook users can keep CRM information saved locally as Outlook is a proprietary software of Microsoft. However, in case of Salesforce, a company would have to pay extra to gain offline access which increases overall costs(Microsoft, 2015). Security Risks Security of data is the biggest concern in the cloud computing as it works on a data sharing model and thus, associated risks have to be addressed carefully by the cloud service provider in order to remain effective and protect information assets of the organization using CRM solution over cloud. The maintenance of security of the systems over cloud is a joint responsibility of the cloud service provider and the organization using the solution. Clarity is thus required on what security related areas have to be managed by the cloud service provider(Merrill, 2014). In case of CRM, the cloud platform faces certain risks very prominently as suggested by Cloud Service Alliance (CSA) such as hacking, illegal access to networks, information stealing, data loss, data segregation, and privacy encroachments. Data faces a risk of loss or theft while in transit and thus, encryption and authentication are required to be established while transferring a data over cloud. This can be done through the use of IPSec (Internet Protocol Security). For prevention from the hackers, anti-virus software may be used over the cloud by the service provider(Ahmat, 2013). Microsoft Dynamics CRM uses anti-virus and anti-spam technologies to protect their cloud platform. The security features are built into the online CRM solution itself at no additional costs for implementation. Administrators can use these features for performing couple of tasks such as controlling permissions, defining security policies, and set compliance requirements. A procedure called Governance, Risk and Compliance is used for analysis and mitigation planning for security risks faced by the cloud platform. Governance concerns with policies, employee training on security aspects, and monitoring of employee activities to check if their actions adhere to policy requirements. Risk management process used by Microsoft for its CRM involves a systematic flow of activities including identification of risks, their analysis, evaluation of potential impact, and identification of remedy and mitigation of identified risks. Risk mitigation plan prioritizes risks based on their organizational impact levels. The objectives of GRC program include assurance of data privacy, compliance, confidentiality, and provision of data for appropriate decision making to arrive at security specific solutions in case of issues. The risk management process used by Microsoft is designed considering certain privacy and confidentiality principles including honoring of policies, minimization of unauthorized access, minimization of data loss impact, application of document controls, use of data classification for critical and sensitive data, deployment of data stewards who can ensure control of data assets, development of a secure infrastructure, identity and access control measures, information protection, establishing of auditing and reporting procedures(Microsoft Corporation, 2013). In case of Salesforce, the security governance is based on ISO 27002 framework that takes into consideration certain components for maintenance of security and these include employees, security staff, counsel, assessments, and policies. Employees receive security and privacy training as per the demand of their roles. Further, to support clients, Salesforce has a dedicated staff of Certified Information Systems Security professionals that are available to guide organizations into security aspects. It also has a Global Privacy counsel that helps organizations with compliance issues. Regular vulnerability assessments on internal and external usage of cloud are conducted by Salesforce for identifying and resolving vulnerabilities. In each phase of solution development, Salesforce has certain guiding principles for maintaining security including designing, coding, testing, and stage prior to release. The company makes its own systems secure by deploying certain major security measures such as Stateful Packet Inspection, Bastion Hosts, Two-factor authentication, End to End TLS/SSL and so on. Case Studies Figure 1: Laudon Case Study Diagram (Laudon Laudon, 2014) As per the Laudon case study diagram, when adopting an information technology solution like CRM, four key areas of company are affected and thus, decisions are based on the impact this technology is likely have on these areas. These include management of the organization, organization, its information system, arising business challenges that are currently faced by the organization and solutions that can be arrived at with the use of technology. This case study approach can be used to make a comparison between two available CRM technologies such that a decision may be taken for choosing the more suitable solution for organizational need. How each of the Laudon case study aspects are affected in case of CRM solution for each option is illustrated in the table below: Laudon Case Study Factor Salesforce CRM Microsoft Dynamics CRM Management: Management is concerned with two aspects of technology and these are knowledge management and training requirement Management requires knowledge to be able to make decisions and Salesforce offers capturing of expert knowledge both through web self-service option and through Salesforce Agents. Salesforce Service Cloud provides highest level of Knowledge Centered Services (KCS) verification. Salesforce agents contribute to content through updates on best implementation practices of knowledge acquisition and management. eGain which is one of the Customer engagement application provided by AppExchange engine of Salesforce allows capturing of customer knowledge through recording of all kinds of interactions with them including chats and emails. Contact center agents help customers resolve their queries through the platform. For people of the organization to be able to work on Salesforce CRM, training and expert certification is provided by the company which enables professionals to develop intelligent cloud based applications over salesforce and use the knowledge for operating and customizing CRM solution. Different levels of certifications are provided including cloud consultant, developer and administrator Knowledge management suite of Microsoft can be integrated with the CRM such that solution agents are added with ability to collaborate and use a centralized repository for getting real time information. A seamless on demand access if provided to each agent through Moxie knowledge solution. With single user credentials both CRM and Moxie knowledge management system can be used(Moxie, 2015). In the current release of Microsoft CRM, some capabilities of knowledge management are added within solution such as content authoring, video and graphics embedding, versioning, translation and knowledge management dashboards providing life cycle reviews, schedule details, and context search. For training, Microsoft provides Dynamics CRM certifications that can be studied both online and in classrooms where professionals are trained on using and developing applications over CRM solution Organization Change in the learning process and in the organizational culture Employees need to gain expert knowledge through certification processes for using the CRM solution and thus, users adopting solution have high degree of capabilities. As Salesforce adopted can facilitate relief from legacy systems, the organization would start using the solution for all CRM needs which would need a change in culture as employees would have to become customer centric which is the approach taken on development of the CRM solution. Further, people would have to start taking and understanding 360 degree view of customers which would enable all users to have both technical and management capabilities. Employees need to gain expert knowledge through certification processes for using the CRM solution and thus, users adopting solution have high degree of capabilities. The culture of the organization would face a change with move into the cloud solution and collaborations would happen online with real time visibility into each others work. Employee would require to be more trusting and closely collaborating with increased capability to respond faster to their clients with availability of real time data and information. Information systems The legacy systems can be eliminated and all other capabilities can be integrated with Salesforce. This would reduce cost of implementation and operation with single license of Salesforce. Most organizations already use Microsoft solutions for OS, Office and the use of its CRM would make integration with older systems easy. Organization would get add on benefits and easy implementation with integration with its legacy systems Business Challenges Solutions Some of the major challenges in a business can be resolved with the use of Salesforce CRM such as understanding of customers as it provides a 360 degree view with marketing information integration, centralization of information, fast collaboration capabilities such that all partners have visibility into processes and so on Microsoft Dynamics provide cash flow capabilities that simplifies accounting practices of the company which can be avoid a major challenge that can result from financial crisis which is avoided with high level of visibility into accounts. The reporting to management can become complicated with increased staff but with the use of Dynamics, reporting is simplified with real time connectivity(Lacouture, 2013). Recommendations Both solutions have their own benefits when considering adoption for any organization and an organization may choose to implement a solution based on their own requirements. For instance, a large organization that requires a very strong CRM solution that is also secure, may go for Salesforce. For such a company, the internal processes have to be strong and adaptable enough to release legacy system and train all employees on the new CRM solution to take the most out of Salesforce CRM. However, in case of a smaller organization with resistant employees who are used to working with office solutions, Microsoft would be an obvious choice as it would require least efforts in integration and training and at the same time, deployment would be faster and cheaper for specific suits. Thus, a company must analyze its current situation as per the Laudon case study to be able to select an appropriate solution for the organization considering requirements of implementation, training, cultural chang es and so on. References Ahmat, K. A. (2013). Emerging Cloud Computing Security Threats. City University of New York. Brite Global, Inc. (2013). CRM and Salesforce Product Comparison. Brite Global. Lacouture, P. A. (2013). 6 Reasons CFOs Select Microsoft Dynamics NAV to Solve their Business Challenges. Microsoft. Laudon, K. C., Laudon, J. P. (2014). Management Information Systems: Managing the Digital Firm. New York: Pearson Education Limited. Laudon, K. Laudon, J. (2001).Essentials of management information systems. Upper Saddle River, NJ: Prentice Hall. Lucey, T. (2005).Management information systems. London: Thomson Learning. McFarlan, F. McKenney, J. (1983).Corporate information systems management. Homewood, Ill.: R.D. Irwin. McLeod, R. (1983).Management information systems. Chicago: Science Research Associates. Merrill, T. (2014). Cloud computing: is your company weighing both benefits risks? ACE. Microsoft. (2015). Microsoft dynamics crm online vs. Salesforce.com. Microsoft. Microsoft Corporation. (2013). Microsoft Dynamics CRM Online security and compliance planning guide. Microsoft Corporation. Moxie. (2015). Moxie Knowledge for Microsoft Dynamics CRM: Create a Differentiated Service Experience. Moxie. O'Brien, J. (1996).Management information systems. Chicago: Irwin. Oz, E. (2002).Management information systems. Boston, MA: Course Technolog Raj, S., Garlotte, R., Taylor, G. (2014). Accenture and Salesforce: Delivering enterprise cloud solutions that help accelerate business value and enable high performance. Accenture. Wipro. (2015). Innovation To Market Faster With Cloud CRM. SalesForce.

Racial Profiling an Example of the Topic Government and Law Essays by

Racial Profiling Race profiling is defined as the inclusion of race in the profile of a person deemed likely to perpetrate a particular crime or type of crime. It is exemplified as any police or private security procedure into which an individual is regarded as a suspect because of his or her race, ethnicity, nationality or creed. The inclusion of race as one of the numerous factors in suspect profiling is by and large backed by the law enforcement community within the Western world. Race riots have also been cited as a symptom of racial profiling. It is argued that profiling built on "any" trait is a time-tested and universal police tool, and that ruling out race as a factor is tantamount to being unwise. Need essay sample on "Racial Profiling" topic? We will write a custom essay sample specifically for you Proceed Towards the last part of the 20th century in the United States though, the procedure became unpopular with the general public as exploitations by law enforcement were discovered. This occurs as police investigate, stop, frisk, search or apply force against a person based on such characteristics instead of proof of a person's illegal activities. It frequently entails the stopping and searching of people of color for traffic violations, recognized as "DWB" or "driving while black or brown." Though typically related with African Americans and Latinos, racial profiling and "DWB" have also turned out to be shorthand expressions for police stops of Asians, Native Americans, and, increasingly after 9/11, Arabs, Muslims and South Asians ( Pampel, 2004). Racial profiling may mean pedestrian stops, "gang" databases, bicycle stops, making use of police attack dogs, suspicion at stores and malls, immigration worksite incursions, and in addition to the 2000 presidential election in Florida, harassment on the way to polls, or "voting while black or brown". Even Customs and some other airport personnel also employ racial profiling of commuters (Defosse, 2002). Some say that racial profiling is completely groundless, such as profiling an African American person because of their race. So the question at the outset will be Is racial profiling real? Nearly all Americans believe so. In a July 2001 Gallup poll, it gives an account that 55 percent of whites and 83 percent of blacks think racial profiling is pervasive. Moreover, the reports of thousands of racial and ethnic group members across the state add credibility to the assessment that racial profiling is well-founded. These are accounts from all walks of life, not just reliable, industrious everyday people, but movie and TV personalities, professional athletes, and members of the military. What's more, reports of racial profiling come from esteemed members of communities of color such as law enforcement commanders, prosecutors, judges, state legislators, legal representatives, dentists and even representatives in Congress, who have been victims (Weitzer & Tuch, 2006). Some quarters argue that racial profiling is actually just a new term for an old practice known by other names: institutional racism and discrimination and owes its being to prejudice that has remained in this country since slavery. Critics maintain that race must in no way be considered for any basis in a police encounter; it should not at all be considered the major or motivating cause for suspicion. It is because its used to describe a specific suspect in a specific crime and only when used in a manner like other physical descriptions (e.g., hair color, weight, distinguishing marks). Moreover even if race could be advantageous, use of race possibly will lead to many more inaccuracies where the real wrongdoer happened not to fit the race predicted by the pattern and law enforcement fails to capture the suspect. It is occasionally essential to regard racial factors in a way that may not be directly obvious from the above when dealing with hate crimes and the like, though it is very unusual to think of conditions where racial profiling would assist police decision-making in this situation. This is often referred to as the "be on the lookout" (BOLO) exception. A number of groups contend that if a disproportional number of members of a race are, for example, stopped, searched, or arrested, compared to the general population or to other races, it is due to discrimination or inequity. And there are those that say that in the United States, the government does not have the right to perform racial profiling. The Fourth Amendment of the US Constitution secures the right to be protected from unwarranted search and seizure without apparent cause. In view of the fact that the considerable mass of people of all races are law-abiding citizens, simply being of a race which a police officer deems to be more likely to carry out a crime than another is not probable cause. In addition, the Fourteenth Amendment of the US Constitution compels that all US citizens be dealt with equally under the law. It is unconstitutional for a representative of the government to make judgments on the basis of race. This observation has been supported by the US Supreme Court in Batson v. Kentucky and numerous other cases (Pampel, 2004). Some groups also argue that police who concentrate their limited attention on one racial group allow criminals from other racial groups to go free. After the 1995 Oklahoma City Bombing, authorities exhausted a disproportionate amount of time and resources on two men of Middle Eastern ancestry. It turned out that this terrorist attack was carried out by a white male; if the terrorist had intended more than one act of violence, the waste of restricted resources probing men of Middle Eastern descent may possibly have cost lives. In commuter places like airports, racial profiling is every so often used to single out who to investigate more vigilantly and lengthily than everyone else. If a person's physical features look like someone of Middle Eastern origin, then they're normally expected to be stopped and searched methodically than someone who has the physical features of a European individual. It has also been indicated that a lot of Arabs and South Asians bear a resemblance to South ( and occasionally even North) Europeans (Defosse, 2002). According to some advocates (Weitzer and Tuch 2006)., only the non-racial factors are warranted in suspect profiling; police should pay no attention to any ethnic or racial information they have on people caught up in the illegal trade. During a 2002 poll, for instance, 73 percent of whites, 77 percent of Hispanics, and 91 percent of African Americans condemned of racial profiling by the police. Organizations such as NAAP and the ACLU are staunchly opposed to "racial profiling". A large amount of crimes is perpetrated by whites, they say, and profiling based absolutely on race singles out minorities such as African-Americans and individuals of Hispanic descent. They also debate the claim that more crime is carried out by minorities, because, they say, it has been statistically verified not to be the case. However, in a "consent decree," the State Police approved to implement a new policy that no person may be apprehended and held based on race, except said character corresponds with the sketch of a specific suspect. References Defosse, Jonathan R., "Asian Americans, radical profiling, and national security", in: George Washington Law Review, 70 (2002), no. 1, pp. 181-211. Pampel, Fred C., Racial profiling, New York: Facts on File, c2004. 284 p.; 24 cm. Retrieved from "http://en.wikipedia.org/wiki/Racial_profiling" Ronald Weitzer and Steven Tuch. 2006. Race and Policing in America: Conflict and Reform (New York: Cambridge University Press).

Summary of the Movie Gladiator essays

Summary of the Movie Gladiator essays The movie that I chose to do my movie critique on was Gladiator. It was an enjoyable movie to watch. The director Ridley Scott directs a film by David Franzoni, to depict exactly what it was to be a gladiator and the adventure that they went through. From the infamous fights that took place in the Roman Coluseum, to the dramatic feeling that overcame Maximus (Russell Crowe) as his family was killed through the treacherous actions of his rival Commodus (Joaquin Phoenix). The movie Gladiator begins with the battle with Romanian Army under the leadership of Emperor Marcus Aurelius against the Barbarian Tribe of Germania. This scene showed many striking points. For instance take the scene and where it takes place. In many scenes of the movie the armies are dressed in traditional armor. The armor that they wore contained great detail. The roaring sounds from the crowd of soldiers being excited because they are so eager to go into battle to fight helps the viewer feel the excitement that is taking place in the movie. The music helps the viewer get feel like they are standing in the middle of the battle while it was taking place. The director used many sound effects that helped bring the movie to life, such as the clinking of the swords during the fight and the sound of arrows flying through the air. As the plot continues the Romanians win the battle and return home all the while Emperor Marcus Aurelius becomes ill and is on his last days. Knowing this he privately tells Maximus that he will be the next emperor in the event of his death. Before the announcement was made Marcus Aurelius was killed by his own son to prevent Maximus from being the next emperor. During this scene you can see that the lighting played a significant role because there were no electricity back then and lanterns and candles were the source of lighting. The lighting from the candles it shows just the faces of Marcus Aurelius ad Maximus as they discuss Maximus ta...

Words Used to Discuss Money

Words Used to Discuss Money The words below are some of the most important used when talking about money and finance. Each group of words in related and each word has an example sentence to provide context for learning. Practice using these words in writing in daily discussions concerning money.  You can also learn idioms using money if these words are too easy.   Banking account - I have a savings and a checking account at the bank.bank statement - Most people view bank statements online these days.bankrupt - Unfortunately the business went bankrupt three years ago.borrow - She borrowed money to purchase a car.budget - Its important to stick to your budget in order to save money.cash - Rich prefers to pay with cash rather than by credit card.cashier - The cashier can ring this up for you.check - Could I pay by check or do you prefer cash?credit (card) - Id like to put this on my credit card and pay it off over three months.debit card - Nowadays, most people pay for daily expenses using a debit card.currency - I enjoyed living in Europe when there were many different colorful currencies.debt - Too much debt can ruin your life.deposit - I need to go to the bank and deposit a few checks.exchange rate - The exchange rate is very favorable today.interest (rate) - You can get a very low interest rate on this loan.invest - Its a good idea to invest some mon ey in real estate. investment - Peter made an investment in some stock and did very well.lend - Banks lend money to qualified customers.  loan - He took out a loan to purchase the car.mortgage - Most people have to take out a mortgage to buy a house.owe - I still owe $3,000 to the bank.pay - The boss paid his employees on the last Friday of each month.save - Save money every month and youll be happy someday.  savings - I keep my savings in a different bank with higher interest.withdraw - Id like to withdraw $500 from my account.   Buying bargain - I got a great bargain on a new car.bill - The bill for the repairs came to $250.cost - How much did that shirt cost?expense - Alice had some extra expenses this month.installments - You can pay in ten easy installments of $99.price - Im afraid I cant lower the price of the car.purchase - How much food did you purchase at the supermarket?purse - She left her purse at home, so Ill pay for lunch.receipt - Always keep receipts when purchasing electronics.reduction - Were offering a special price reduction today.refund - My daughter didnt like these pants. Can I get a refund?spend - How much money do you spend every month?wallet - He took $200 out of his wallet to pay for dinner. Earning bonus - Some bosses give a bonus at the end of the year.earn - She earns over $100,000 per year.  earnings - Our companies earnings were less than expected so the boss didnt give us a bonus.income - Did you have any investment income to declare?gross income - Our gross income rose 12% this year.net income - We had a lot of costs, so our net income fell.raise - Her boss gave her a raise because shes such a great employee.salary - The job has a great salary and a lot of benefits.  wage - Part-time jobs tend to pay hourly wages.   Giving collection - The church took a collection to help the poor family.donate - Its important to donate to charity these days.donation - You can make a tax-deductible donation to help us out.  fee - There are a few fees that youll have to pay.fine - I had to pay a fine because I was late with the payment.grant - The school received a governmental grant to do the research.income tax - Most countries have an income tax, but a few lucky ones dont.inheritance - SHe came into a large inheritance last year, so she doesnt need to work.pension - Many elderly live on a small pension.pocket money - Its important to give your children pocket money.rent - Rent is so expensive in this city.scholarship - If youre lucky, youll win a scholarship to attend university.tip - I always leave a tip unless the service is very bad.winnings - She invested her winnings from Las Vegas in a crazy company. Verbs add up - The bookkeeping doesnt add up correctly. Lets recalculate.go up / down - The price of the stock went up 14%.make ends meet - More and more people are finding it difficult to make ends meet these days.pay back - Tom paid back the loan in three years.pay into - I pay a small amount into a retirement account every month.put down - She put down $30,000 towards the purchase of the house.run out - Have you ever run out of money before the end of the month?save up - Ive saved up over $10,000 to buy a new car.take out - I need to take out a loan. Other Related Words profit - We made a great profit on the deal.  property - Property almost always goes up in value if you hold onto it long enough.valuable - The painting was very valuable.  value - The value of the dollar has decreased greatly over the past ten years.  waste of money - Smoking cigarettes is bad for your health and a waste of money.wealth - I think people spend too much time focusing on wealth.worthless - Unfortunately, that painting is worthless.   Descriptive Adjectives affluent - Affluent people dont always know how lucky they are.broke - As a student, I was always broke.generous - THe generous donor gave over $5,000.hard-up - Im afraid Peter is hard-up. He hasnt been able to find a job.mean - Shes very mean. She wouldnt even buy a baby a present.poor - He may be poor, but hes very friendly.prosperous - The prosperous man grew fat and lazy.rich - Everyone wants to be rich, but few really are.stingy - Dont be so stingy with your children.wealthy - Frank is one of the wealthy people in this town.well off - Jennifer is very well off and doesnt have to work for a living.   Learn words that go together with the word money to expand your vocabulary.

Death and Afterlife Essay Example | Topics and Well Written Essays - 750 words

Death and Afterlife - Essay Example In the Epic of Gilgamesh called Enkidu's Dream written around 2000 BC, the bleak concept of death being an express outcome of sins committed in life, there is a very apt reference to kings' "crowns put away forever" and the ones who stood at any worldly position on Earth "stood now like servants". This depicts how the Mesopotamian had an acute belief that the afterlife was merely suffering and distress to say the least and the dead were both pitied and feared. Furthermore, the references to "vampire foot", "lion's foot" and "eagle's talon" all illustrate the fears that the people of this time had and how they associates all that they feared with the dismal possibility of death and what they figured would happen afterwards. Contrary to this dreary outlook to life after death of the Mesopotamian people, the Greeks were more optimistic about the afterlife. Although they believed that the people who did wrong on Earth will be punished severely by the gods in the afterlife, they also believed that the good doers will have an eternally peaceful life; modern researchers believe that the concept of heaven and hell originated from this era. The Myth of ER which is the concluding part of Plato's dialogue called The Republic, talks of a man called ER who dies in battle but remains un-decomposed even after ten days when his body was recovered. Waking up two days later on his unreal pyre, he tells his people about his passage to the afterlife (probably one of the first recounts of out of body experiences) in which he sees that moral people were rewarded and the immoral were castigated in their afterlives. Many believe that this was the point where the belief that the soul was mere energy and never dies came about and the intervention of a divine being brought about conviction in following religions. Punishment and rewards in the afterlife were considered a direct consequence of one's conduct in life. The Egyptians were another matter altogether. While both the Greeks and Mesopotamians agreed on the fact that there was a life after death which may either be absolutely bleak or have either a reward or a punishment awaiting them, the Egyptians treated their dead as if they were not dead after all. Elaborate preparations went into the ensuring that a person's ka (soul) and ba (personality) were united and the being would once more surface to travel to the heavens - intact and whole. The body was embalmed for preservation and provisions like writing paper, wigs, clothing and even tools were made available that the dead may need in the afterlife. The pyramid texts inscribed inside the pyramids of some pharaohs of the fifth and the sixth dynasties are primarily associated with the transition of the dead pharaoh to its heavenly abode. "He is not of the earth, he is of the sky. . . ." depicts this transition in terms of the passage a dead being takes after the incorporation of the ka and the ba. Journey to the next world is imminent and the work continued as if alive! While both the Mesopotamians and the Greek eloquently believed that death is the end and the after life depicts what we have done in actual life, the Egyptians believed in the re-usage of energy (soul) for the continuation of the same work being done at the time of death. Oddly enough,

Foundation Seminar Research Paper Example | Topics and Well Written Essays - 2500 words

Foundation Seminar - Research Paper Example is whether conventional forms of regulation, such as protecting and controlling public communication along with the media’s main cultural and social functions, still play an important role despite the transitions undergone by the media system (Oba and Chalm-Onsted, 2005). Broadcasters and media regulators alike must be able to keep up with such changes and effectively work in an environment that will give them opportunities to upgrade their operations and strategies to new heights. Involvement between these two parties is essential to maintain the success of the TV industry in the coming years. Owing to the expansion of cable television, the multichannel environment has expanded into both the developed and underdeveloped countries (ITU, 2000). In short, multichannel media has expanded in many countries, and the cable penetration rate, such as the number of households that have gained access to cable television, has become an indicator for the development of this form of TV channel distribution. The current study aims to address several objectives- first is to ascertain whether establishing a TV channel in the Middle East that will completely cover all occurrences in the Arab world will play an important role during this time, and second is to identify the challenges that may be faced by individuals who attempt to create such a form of TV channel. The reform process that has taken place in the Arab world has been stationary as changes are moving at a slow pace despite the claims of government leaders that they have been placing much effort on this issue (Liebes and Katz, 2007). The younger generation, most especially, has become exposed to the new trends and resources of which most of the leaders who belong to the older generation do not yet understand (Kraidy and Kahlil, 2007). Therefore, the establishment of a new TV channel in the Middle East that will have a complete and uncensored coverage of all that is happening in the Arab world will help all citizens

Memories of childhood in Looking For Dad Essay Example for Free

Memories of childhood in Looking For Dad Essay Memories from our childhoods are often remembered for the rest of our lives. They can range from small things like playing in the park or a birthday party to important milestones such as a first kiss or the first day of school. Now matter how small or insignificant these events seemed at the time, they will be treasured for ever and looked back on as some of the best times of your life. The memories are normally reminders of good times and the joys of childhood. But for some people, their childhoods are looked back on in sadness and remorse. In the poems Looking For Dad, My Grandmother and The Sick Equation, the narrators explore the darker sides of childhood. Each poem tells a different story, but are all about tragic memories from shattered childhoods that will scar forever. Looking For Dad is about a boy whos father leaves home. I think the author chose the title because not only does it explain the main theme of the poem, but the phrase looking for maybe refers to the soul searching the boy has to do while looking for what is missing in his life. When reading the poem, you notice that it is written in quite an upbeat tone even though it is obviously a sad poem. I think the narrator has done this because the poem is from a childs perspective. The main themes of this poem are dis-functionality and grief. Lines such as I had not tidied up my room, because I was too full of gloom and hope he will come back soon clearly show the despair that is put across by the narrator. Another theme of the poem is self-denial. The narrator doesnt want to face up to the fact that his dad has gone. Dad was hidden beneath the things Id been given and flying about my underwear but could not find him anywhere are two quotes that show that the character still believes his dad is still apart of his life even thought it is obvious he is not. The fact that he dreamt about his dad not being with him anymore shows that sub-consciously he knows his dad has gone forever and isnt going to return. The character believes that his dad simply vanished because he didnt tidy his room. At the end of the poem it says hope he will come back soon and admire my very tidy room. This shows the self-blame the character has put upon his conscience and how he now regrets taking his father for granted. The structure of the poem is strange. It has a nursery rhyme feel to it and this feel good rhythm doesnt really fit in with the other wise sombre mood of the poem. This could however represent the fact that the poem is seen through a childs eyes and he maybe does not fully understand what is going on around him. The quick feel to the poem is mainly down to the fact that it has a loose rhyming scheme and short lines. The Sick Equation is also written by Brian Patten. It is about a broken home and tells us how the narrator has been scarred for life due to his home situation. The title of the poem can be looked at in many different ways. I feel the author chose this title because people often think an equation will be confusing and complex. This is exactly what the narrators life is like. He may also have chosen to use the word equation because it can represent that when all these different factors are added together there can only be one outcome. Unlike Looking For Dad, the rhythm of this poem is slow and the lines are a lot longer with no real flow. One of the themes represented in this poem is isolation. With his parents fighting all the time, the narrator was convinced that it is better to stay one. The narrator decided to grow up alone and if anyone tried to get close to him he would make sure they quickly disappeared. The phrase I came to believe how it was best, that one remained one not onl y backs up my point, but also shows that he is maybe scared of love. Another theme which is shows quite a lot in this poem is regret. As the poem goes along, you can slowly notice how the narrator changes his attitude towards love. In the first paragraph, lines such as For by becoming two, one at least would suffer so shows that he is strongly against being loved or loving anyone at all. In the final stanza the line I am better off for knowing now, that given love, by taking love all can in time refute proves that the narrators mood towards love has changed dramatically as he has now learnt that not all love is painful. The second stanza really shows regret and anger. Believing this I threw away so many gifts- I never let love stay long enough to take roots but by thinking myself of too little worth, I crushed all its messengers. It shows that the narrator feels he has missed out on so much and is angry that he didnt learn his lesson sooner. I was wrong of course, just as  those who brought me up were wrong is another quote that shows anger and rese ntment towards his childhood, in particularly the way his parents brought him up. I grew or did not grow is a phrase that shows that the narrator feels that while he was un-loved, he could not grow as a person. It could also mean he thinks he has missed out on his childhood and started off with the harsh feelings only and adult could understand and no child should have to feel. And as you cannot grow past being an adult, in that sense he has not grown. The narrator also tells of how even a new couple cannot possibly, in his mind, escape the shadow of divorce. When conveying this view, he makes reference to an albatross. This could also have different meanings. The most obvious meaning that springs to mind is because the albatross has the biggest wing span, it would create a huge shadow over any marriage. But a more in depth analysis could link the albatross back to the poem Rhyme of the ancient mariner. The tone of the poem is a lot more depressing than the first poem. The structure is also cleverly devised by the author. The first stanza has a disorganised and erratic rhyme scheme which represents the confusion and disorder in the narrators life. But as the poem progresses, a more organised rhyme pattern starts to appear and the emergence of rhyming couplets maybe shows the narrators life is calming down and becoming more organised. The narrator also uses irony when he says home, sweet home. The final poem I studied was My Grandmother. This poem is about the narrators grandmother. The title was chosen mainly because it explains what the poem is about. The word my may seem small and unimportant, but when people are proud of something they often emphasise and make it known they are linked with the person or object by using this technique. For example, when people use the phrase Thats my boy it is a way of saying, hes with me and I want everyone to know. The title could therefore mean the narrator is proud of his Grandmother and wants everyone to know this. Once again the main theme of this poem is regret. I remember how I once refused, to go out with her, since I was afraid and Though she never said, that she was hurt, I could still feel the guilt are phrases that back up this point. Another theme of the poem is isolation and loneliness. She kept an antique shop   or it kept her and She watched her own reflection is the brass are quotes that show the Grandmother was lonely and obviously didnt have any close friends or family. I think the use of an antique shop is meant to represent old age. When reading the poem, you notice it is quite fast and up beat. This is because of the rhyme scheme A, B, A, B, C, C, which is used in each stanza. The poem also uses iambic pentameter. This gives it a quick tempo and makes it free flowing. The speed of the poem is again in contrast with the themes of the poem. This is maybe due to the fact that the narrator admits when she died, I felt no grief at all. This means that the narrator has nothing to be sad about and therefore keeps the poem quite up beat. Each stanza tells a different part of the story and the first and third stanzas are explaining events, where as the second and fourth and primarily about the feelings of the narrator. Each of these poems outlines different experiences of childhood. Looking For Dad talks about divorce and separation, The Sick Equation discusses the affects of domestic arguments and My Grandmother is about the death of a loved one. But the themes that are constantly mentioned in all the poems are regret and isolation. This shows that maybe bad memories are more memorable than the good ones and the scars left by these experiences will always remain fresh in the minds of the characters