Thursday, December 26, 2019

Strong Interest Inventory - 618 Words

(Strong interest inventory) Brief Description: This class is the second in a series of career development sessions during our professional development-1 course. The class started with a small exercise, in which we have to write about what we are going to do if we won a jackpot and we do not have to worry more about money. Following that we started to describe to us about the occupation themes, the personal style scale. In addition, Ms. provided us with our reports regarding the survey which we have completed in the beginning of the semester. Finally, we start discuss if the results from the report do fit our personality and career expectations in the future. Following this I am going to talk about what I learned about myself and about†¦show more content†¦From this part we can understand that if you are biased in the right side of the risk taking (e.g.: like risk taking and appreciate original ideas, enjoys thrilling activities and taking chances) then I have to find an occupation that will require such personalShow More RelatedQuestions On Strong Interest Inventory2186 Words   |  9 PagesStrong Interest Inventory Tests are utilized in all around the globe for counseling, placement, and selection. In the early 1900’s before Strong Interest Inventory was developed the techniques that were utilized to assess an individual’s career interest were estimation, rating scales and checklists. The estimation measure inquired individuals to examine their feelings in relation to an activity, as a result of the estimates not always being correct, individuals were prompted to try activities asRead MoreStrong Interest Inventory Of A Career Assessment2038 Words   |  9 PagesStrong Interest Inventory Evaluation The Strong Interest Inventory is a career assessment that began as the Strong-Campbell Interest Inventory in 1927 and was developed by E.K. Strong Jr. (Blackwell Case, 2008). It was created from the observations that were made of the interests of workers in varying careers (Yazak, 2014). From such observations, Strong believed that individuals who have interest that are similar to those of people in a particular career tend to experience greater satisfactionRead MoreEvaluation Of An Introverted Intuitive Feeling Perceiving ( Infp )1597 Words   |  7 Pageson the Openness to Experience domain and least on Conscientiousness. Although openness is not equivalent to intelligence it is often labeled as Intelligent. Open individuals are unconventional and according to the Strong Interest Inventory and Strong Interest Explorer Jerry’s interest does not fall under conventional occupations. They entertain new ethical, social, political ideas, and unconventional values. They are more curious about both inner and outer world, like physics and psychology. IntrospectionRead MoreWhat I Learned Essay1630 Words   |  7 PagesBoth people in a conflict can come out victorious. The reason I’m so close to the other two styles is because not one method is always correct in every condition. In certain situations I accommodate by having a tendency to place the other party’s interests above my own. In other situations I find myself compromising by giving up something in order to reach a solution. Now, sitting on theRead MoreDifferent Career Paths And How My Personality And Values Align With My Future Goals1683 Words   |  7 Pagesto describe a person off of a set of algorithms. However, tests like the MBTI and the Strong Interest Inventory help pave a pathway to beginning to understand yourself. The results from both tests amplified a lot of what I already knew about myself and also offered new insights. Currently I am trying to decide between different career paths and these tests aid in making the choice. Finally, the values and interests that arise from both tests closely align with the types of jobs I want to have but alsoRead MoreMy Aspiration At Work Worth Doing1233 Words   |  5 Pagestrue career field for me and is my calling. At the beginning of the semester, it was revealed to the Hicks Honors students our Strong Interest Inventory and Myers-Briggs Interpretative Report. From my Strong Interest Inventory, I learned that my interests attribute to my occupation being in either health care services or medical science. Additionally, under my Top Ten Strong Occupations, several professions in the health care were listed, such as a registered nurse or a pharmacist. By partaking inRead MoreAssessment Tools Paper1194 Words   |  5 Pages Abstract The paper covers six different assessment tools used to determine children’s learning profiles. This includes his or her interests, ability/intellectual level, achievement level, and personality type. Findings contain the Strong Interest Inventory, the Reynolds Intellectual Assessment Scales (RIAS), the Stanford-Binet Intelligence Scales, Fifth Edition (SB5), the National Assessment of Educational Progress (NAEP), the End-of-Course-TestsRead MoreMy Proposed Plan For Life1343 Words   |  6 Pagessemester, it was revealed to the Hicks Honors students our Strong Interest Inventory and Myers-Briggs Interpretative Report. From my Strong Interest Inventory, I learned that my interests attribute to my occupation being in either health care services or medical science. Additionally, under my Top Ten Strong Occupations, several professions in health care were listed, such as a registered nurse or a pharmacist (Strong Interest Inventory). By partaking in this assessment and having r eviewed my resultsRead MoreComparing The Eq I And The Strong Interest Inventory Assessments1733 Words   |  7 Pagesand the Strong Interest Inventory assessments. EQ-i stands for emotional quotient inventory. The EQ-i was developed to assess emotion and social intelligence of people. Taking the EQ-i assessment helps many people determine what their strengths when dealing with things pertaining to stress, work ethic, and emotions that will affect the way they act and their success in the working world. The Strong Interest Inventory is used in career assessment. It gives insight on a person’s interests, so thatRead MoreAnalysis of Strong Interest Inventory and Myers-Briggs Type Indicator1830 Words   |  7 Pagescomplete their high school level. The purpose for this analysis is for the determination of their pattern of interest, as well as what they are inclined to do because of their personality type. To facilitate execution of this particular activity, I will ensure usage of Strong Interest Inventory and the Myers-Briggs. The purpose of selection of the Strong Interest Inventory is to determine the interest of the students. On the other hand, the purpose of Myers-Briggs is to ensure determination of the personality

Wednesday, December 18, 2019

The Theoretical And Conceptual Framework Of Putnam s...

Paxton’s (2002) research primarily follows the theoretical and conceptual framework of Putnam’s experiment. Although Putnam’s study created a collaboration between qualitative and quantitative methodologies, there remains insignificant quantitative data for this particular subject matter. To this end, Paxton has attempted to use additional data resources to extend on Putnam’s study. The methods and data utilized, however, are worrisome in relation to how it fits within the conceptual framework. First, Paxton uses data from the World Values Survey (WVS) (1980 and 1990) to measure two dimensions of social capital: associational networks and trust (2002, 260). Her dataset has individual-level information on trust and voluntary association memberships in 48 countries (2002, 260). However, Paxton does not state how these 48 countries ‘fit’ into the study. Are the data simply being used because they are available, or do these countries encompass the definition of a liberal democracy being utilized? If the latter, what are Paxton’s arguments for including countries that are democratic in name, but are masked with international contention such as Russia? Paxton also notes that several countries have no survey data on associational memberships which creates a cross-national sample of small proportion (2002, 260). Overall, one could argue the first data source does not seem be rather representative of the concepts being studied nor representative of the areas the data were pulledShow MoreRelatedBreaugh Starke (2000)15890 Words   |  64 Pageswe offer an organizing framework of the recruitment process. In introducing this framework, we draw upon theories from a variety of research domains and give considerable attention to process variables (e.g., applicant attention, message credibility, applicant self-insight) that mediate the relationships between recruitment activities (e.g., recruiter behavior) and recruitment outcomes (e.g., the number of applications generated). Having introduced an organizing framework, we selectively reviewRead MoreBranches of Philosophy8343 Words   |  34 Pageson our senses. This dates back to the concept of tabula rasa (unscribed tablet) implicit in Aristotles On the Soul, described more explicitly in Avicennas The Book of Healing,[14] and demonstrated in Ibn Tufails Hayy ibn Yaqdhan as a thought experiment.[15] John Locke propounded the classic empiricist view in An Essay Concerning Human Understanding in 1689, developing a form of naturalism and empiricism on roughly scientific (and Newtonian) principles. During this era, religious ideas played aRead MoreWomen Entrepreneurs: a Critical Review of the Literature12149 Words   |  49 Pages(Canadian Advisory Council, 1991). In sum, small business ownership creates leadership issues for women that are different in kind than those shared by their sisters in senior management positions located in corporate or government settings. In the 1990’s across North America, women increasingly have been entering ventures in self-employment. In the USA, by 1992 women already owned 27 percent of small businesses (National Women Business Owners (NFWBO), 1992). In Canada, this figure in 1996 was 40 percentRead MoreHistory of Social Work18530 Words   |  75 Pages......................................................................................3 The need to understand history of social work .............................................................................................................3 Framework to understand History of Social Welfare / Social Work ..............................................................................4 Understanding History through Historical Phases ...............................................................Read MoreDissertation-Viral Marketing27075 Words   |  109 Pagesconsumption of the mass media and internet, the decline of community activity has been one of the dominant social trends of recent decades across the world’s advanced economies (Putnam 2000). American social scientist Robert Putnam wrote about this trend, but also saw the potential of revival of these communities through internet (Putnam 2000). The Cluetrain Manifesto (Levine 2009), the 1999 internet marketing book also made a similar point in that it claimed people were drawn to the internet because of â€Å"theRead MorePlanned Approach to Change11990 Words   |  48 Pagesp. 239) enthusiastically commented: There is little question that the intellectual father of contemporary theories of applied behavioural science, action research and planned change is Kurt Lewin. His seminal work on leadership style and the experiments on planned change which took place in World War II in an effort to change consumer behaviour launched a whole generation of research in group dynamics and the implementation of change programs. 978 B. Burnes  © Blackwell Publishing Ltd 2004ForRead MoreHistory of Management Thought Revision17812 Words   |  72 Pagesas his virtues. Though sometimes inconsistent in what he said and what he practiced, there is little doubt that his contributions for his era were substantial. A. Taylor s Early Years 1. His family background provided no indication of what his career would be like. His father had money and property and his mother s family history was deeply rooted in colonial times. Taylor had the advantage of a fine prep school, travels to Europe, and a membership in an exclusive social club. Yet, dueRead MoreDeveloping Management Skills404131 Words   |  1617 Pagesbuilt-in pretests and posttests, focus on what you need to learn and to review in order to succeed. Visit www.mymanagementlab.com to learn more. DEVELOPING MANAGEMENT SKILLS EIGHTH EDITION David A. Whetten BRIGHAM YOUNG UNIVERSITY Kim S. Cameron UNIVERSITY OF MICHIGAN Prentice Hall Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul SingaporeRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 Pagesand permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. To obtain permission(s) to use material from this work, please submit a written request to Pearson Education, Inc., Permissions Department, One Lake Street, Upper Saddle River, New Jersey 07458, or you may fax your request to 201-236-3290. Many of the designations by manufacturers

Tuesday, December 10, 2019

CRM and Salesforce Product

Question: Discuss about the CRM and Salesforce Product. Answer: CRM Solution Comparison For the purpose of this study, two of the top CRM software systems are being studied and these include Salesforce CRM and Microsoft Dynamics CRM solution. Microsoft Dynamics CRM: Microsoft has two versions of its CRM solution that include online solution and on-premises or private cloud solution. Microsoft Dynamic online CRM solution provides multi-tenancy capability for the application instance but single tenancy on database instance. User licenses of the product are available for basic, essentials and professional versions. The base storage available is 5GB in the basic version and this capacity is scaled up by 2.5GB for with every 20 additional professional User Subscription Licenses. Salesforce CRM: Salesforce CRM is a SaaS based cloud solution that provides most of the general features provided by cloud based CRM solutions in the market including CSV format recognition, mobile application, and visualization, connectivity between users, messaging, emailing, and customized search capability. Besides these, the solution also has some additional capabilities such as real times updates on contacts, accounts, documents and opportunities, consolidation of account history with customer contacts and communications, social media insights, ability to respond to leads from mobile, multiple channel campaign tracking, deals information, forecasting, analytics, partner community development and application library. Comparison Feature Salesforce Microsoft Dynamics CRM Subscription model Hosted subscription only On-premises and hosted online subscriptions available Releases 3 per year 2 per year Editions Different Editions: Contact Manager;Group;Professional;Enterprise;Unlimited Different deployment models: On-Premise;Online;Partner Hosted Pricing $5 -$250 /user/month $44 /user/month subscription cost Storage 1 GB data and 11 GB file storage 5GB storage with additional storage at $10 /month Data Center Top-tier global infrastructure Data centers located in Washington, Illinois, Ireland and Texas SLA SLA not available publically 99.9% uptime guarantee Support for browsers Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Apple Safari Google Chrome, Mozilla Firefox, Microsoft Internet Explorer, Apple Safari (release 12) Support for devices iPhone, Blackberry Any mobile browser can be used for scaled down version of UI, 3rd party providers available Navigation Top of screen menu with tabs; recent items in left sidebar Tabbed ribbon on top; Left sidebar for workspace selection, recent items and lists can be added in sidebar Search Global search box on top Quick find box on top right for searching any entity Records display All records displayed in single window by default Records open in new tab and its different views in same tab Navigation through records Field section show current records displayed on top with section below displaying related record lists Read only fields in header and footer; Navigation links can be clicked to jump to different sections Forms Multiple screen layouts as per record types Multiple screen layouts as per user role Reporting Drag and drop, tabular, summary, matrix and groups created from different objects Report wizard allow filters, access to primary records, related records and allow grouping of columns in layout Custom reports Define objects, define relationships, cross object reporting Business Intelligence Development Studio creates highly customized reports that span across entities. Scheduling Schedules reports can be emailed in text format SQL used for server reporting and report scheduler tool for creation of custom workflow with reports to be emailed in scheduled times. Charts Chart type and data points defined for specific reports Chart editor allow customization to create multiple types Dashboards Customizable dashboards that can be arrange in tabs; default adoption dashboard giving information on how others use system Real time dashboards with all entity information having multiple formats Fields Administrators can add new fields to objects New fields can be added to existing or custom entities Objects Object can be added having relationship with parent object , master detail or many to many relationship Entities added can be related to other entities with one to one, many to one or one to many relationships or cascading Development APEX allow advanced development SDK allow advanced development and integration and .NET framework can be used for writing custom codes Advanced search Search filters for objects or ownership criteria Any field within any entity can be searched and result can be saved as a view for single time Duplicate entry detection Matches found for lead, account, contact and opportunities One entity and its sub records can be checked for duplicates Background process notify duplication and suggest action Records merging Up to 3 records can be merged into one for creating master record and remaining records go to recycle bin Only 2 records can be merged and records not needed are marked inactive Workflow Workflow rules are triggered by record creation; processes have to be approved Windows Workflow Foundation is used and workflow can be made automatic or can be run on demand; Dialogues used for guiding users through Wizard Authentication Tow factor authentication including login code and email code Windows Live ID used for authentication on any machine Data importing Data loaded is used for importing object, contact or account data into object Import Data Wizard used for importing database, accounts, and contact records Outlook integration Free plugin for Outlook 2007 and 2010 Native outlook client which is connected even offline Office integration Microsoft word and excel add ins available with support for 1000 records per merge Word mail merges can be initiated from CRM; Personal or organizational merges to single contacts for multiple records in single pages available; Static or dynamic worksheets can be imported in excel, pivot table can be linked to CRM Collaboration Salesforce chatter is a proprietary collaboration tool Collaboration with SharePoint server for document sharing, reporting, and information sharing. Yammer integration released in 2012 Lead capture HTML web forms used for lead generation Landing pages can be created within web forms 3rd Party Solutions Internal AppExchange and 3rd party solutions Microsoft Dynamics Marketplace provide solutions that can be imported to CRM(BRITE GLOBAL, INC., 2013) Information Technology Innovations Sales force CRM is ideal for organizations having large workforce. For a huge database of organization, the solution provides improved forecasting accuracy with consolidated view of all the account activities over cloud. A peek into account and transaction history can increase visibility of the system performance and same customers can be reached by the cloud user for cross-selling. Salesforce solution allows complete phase out of legacy system such that entire CRM capabilities are built into Sales force CRM(Wipro, 2015). Some of the business benefits that Salesforce CRM can provide to an organization include: With online capabilities, people working on salesforce CRM can collaborate in new ways that is not possible with the on premise CRM With social media incorporated in marketing technology of solution, a 360 degree view of customer can be obtained Business case could be studied with hypothesis testing for obtaining agility of SaaS model With reduced redundancies, maintenance costs are reduced(Raj, Garlotte, Taylor, 2014) Microsoft CRM has its own business benefits. First, the solution is backed with finance which is used for providing assurance of 99.9% uptime which makes them accountable to customers. Cost of Microsoft CRM has al-functions included at one price making it a cost effective solution and thus, can be used by large as well as smaller corporations. The solution allows more storage capabilities of over 5GB as compared to Salesforce with its online and on-premise versions combined. Outlook users can keep CRM information saved locally as Outlook is a proprietary software of Microsoft. However, in case of Salesforce, a company would have to pay extra to gain offline access which increases overall costs(Microsoft, 2015). Security Risks Security of data is the biggest concern in the cloud computing as it works on a data sharing model and thus, associated risks have to be addressed carefully by the cloud service provider in order to remain effective and protect information assets of the organization using CRM solution over cloud. The maintenance of security of the systems over cloud is a joint responsibility of the cloud service provider and the organization using the solution. Clarity is thus required on what security related areas have to be managed by the cloud service provider(Merrill, 2014). In case of CRM, the cloud platform faces certain risks very prominently as suggested by Cloud Service Alliance (CSA) such as hacking, illegal access to networks, information stealing, data loss, data segregation, and privacy encroachments. Data faces a risk of loss or theft while in transit and thus, encryption and authentication are required to be established while transferring a data over cloud. This can be done through the use of IPSec (Internet Protocol Security). For prevention from the hackers, anti-virus software may be used over the cloud by the service provider(Ahmat, 2013). Microsoft Dynamics CRM uses anti-virus and anti-spam technologies to protect their cloud platform. The security features are built into the online CRM solution itself at no additional costs for implementation. Administrators can use these features for performing couple of tasks such as controlling permissions, defining security policies, and set compliance requirements. A procedure called Governance, Risk and Compliance is used for analysis and mitigation planning for security risks faced by the cloud platform. Governance concerns with policies, employee training on security aspects, and monitoring of employee activities to check if their actions adhere to policy requirements. Risk management process used by Microsoft for its CRM involves a systematic flow of activities including identification of risks, their analysis, evaluation of potential impact, and identification of remedy and mitigation of identified risks. Risk mitigation plan prioritizes risks based on their organizational impact levels. The objectives of GRC program include assurance of data privacy, compliance, confidentiality, and provision of data for appropriate decision making to arrive at security specific solutions in case of issues. The risk management process used by Microsoft is designed considering certain privacy and confidentiality principles including honoring of policies, minimization of unauthorized access, minimization of data loss impact, application of document controls, use of data classification for critical and sensitive data, deployment of data stewards who can ensure control of data assets, development of a secure infrastructure, identity and access control measures, information protection, establishing of auditing and reporting procedures(Microsoft Corporation, 2013). In case of Salesforce, the security governance is based on ISO 27002 framework that takes into consideration certain components for maintenance of security and these include employees, security staff, counsel, assessments, and policies. Employees receive security and privacy training as per the demand of their roles. Further, to support clients, Salesforce has a dedicated staff of Certified Information Systems Security professionals that are available to guide organizations into security aspects. It also has a Global Privacy counsel that helps organizations with compliance issues. Regular vulnerability assessments on internal and external usage of cloud are conducted by Salesforce for identifying and resolving vulnerabilities. In each phase of solution development, Salesforce has certain guiding principles for maintaining security including designing, coding, testing, and stage prior to release. The company makes its own systems secure by deploying certain major security measures such as Stateful Packet Inspection, Bastion Hosts, Two-factor authentication, End to End TLS/SSL and so on. Case Studies Figure 1: Laudon Case Study Diagram (Laudon Laudon, 2014) As per the Laudon case study diagram, when adopting an information technology solution like CRM, four key areas of company are affected and thus, decisions are based on the impact this technology is likely have on these areas. These include management of the organization, organization, its information system, arising business challenges that are currently faced by the organization and solutions that can be arrived at with the use of technology. This case study approach can be used to make a comparison between two available CRM technologies such that a decision may be taken for choosing the more suitable solution for organizational need. How each of the Laudon case study aspects are affected in case of CRM solution for each option is illustrated in the table below: Laudon Case Study Factor Salesforce CRM Microsoft Dynamics CRM Management: Management is concerned with two aspects of technology and these are knowledge management and training requirement Management requires knowledge to be able to make decisions and Salesforce offers capturing of expert knowledge both through web self-service option and through Salesforce Agents. Salesforce Service Cloud provides highest level of Knowledge Centered Services (KCS) verification. Salesforce agents contribute to content through updates on best implementation practices of knowledge acquisition and management. eGain which is one of the Customer engagement application provided by AppExchange engine of Salesforce allows capturing of customer knowledge through recording of all kinds of interactions with them including chats and emails. Contact center agents help customers resolve their queries through the platform. For people of the organization to be able to work on Salesforce CRM, training and expert certification is provided by the company which enables professionals to develop intelligent cloud based applications over salesforce and use the knowledge for operating and customizing CRM solution. Different levels of certifications are provided including cloud consultant, developer and administrator Knowledge management suite of Microsoft can be integrated with the CRM such that solution agents are added with ability to collaborate and use a centralized repository for getting real time information. A seamless on demand access if provided to each agent through Moxie knowledge solution. With single user credentials both CRM and Moxie knowledge management system can be used(Moxie, 2015). In the current release of Microsoft CRM, some capabilities of knowledge management are added within solution such as content authoring, video and graphics embedding, versioning, translation and knowledge management dashboards providing life cycle reviews, schedule details, and context search. For training, Microsoft provides Dynamics CRM certifications that can be studied both online and in classrooms where professionals are trained on using and developing applications over CRM solution Organization Change in the learning process and in the organizational culture Employees need to gain expert knowledge through certification processes for using the CRM solution and thus, users adopting solution have high degree of capabilities. As Salesforce adopted can facilitate relief from legacy systems, the organization would start using the solution for all CRM needs which would need a change in culture as employees would have to become customer centric which is the approach taken on development of the CRM solution. Further, people would have to start taking and understanding 360 degree view of customers which would enable all users to have both technical and management capabilities. Employees need to gain expert knowledge through certification processes for using the CRM solution and thus, users adopting solution have high degree of capabilities. The culture of the organization would face a change with move into the cloud solution and collaborations would happen online with real time visibility into each others work. Employee would require to be more trusting and closely collaborating with increased capability to respond faster to their clients with availability of real time data and information. Information systems The legacy systems can be eliminated and all other capabilities can be integrated with Salesforce. This would reduce cost of implementation and operation with single license of Salesforce. Most organizations already use Microsoft solutions for OS, Office and the use of its CRM would make integration with older systems easy. Organization would get add on benefits and easy implementation with integration with its legacy systems Business Challenges Solutions Some of the major challenges in a business can be resolved with the use of Salesforce CRM such as understanding of customers as it provides a 360 degree view with marketing information integration, centralization of information, fast collaboration capabilities such that all partners have visibility into processes and so on Microsoft Dynamics provide cash flow capabilities that simplifies accounting practices of the company which can be avoid a major challenge that can result from financial crisis which is avoided with high level of visibility into accounts. The reporting to management can become complicated with increased staff but with the use of Dynamics, reporting is simplified with real time connectivity(Lacouture, 2013). Recommendations Both solutions have their own benefits when considering adoption for any organization and an organization may choose to implement a solution based on their own requirements. For instance, a large organization that requires a very strong CRM solution that is also secure, may go for Salesforce. For such a company, the internal processes have to be strong and adaptable enough to release legacy system and train all employees on the new CRM solution to take the most out of Salesforce CRM. However, in case of a smaller organization with resistant employees who are used to working with office solutions, Microsoft would be an obvious choice as it would require least efforts in integration and training and at the same time, deployment would be faster and cheaper for specific suits. Thus, a company must analyze its current situation as per the Laudon case study to be able to select an appropriate solution for the organization considering requirements of implementation, training, cultural chang es and so on. References Ahmat, K. A. (2013). Emerging Cloud Computing Security Threats. City University of New York. Brite Global, Inc. (2013). CRM and Salesforce Product Comparison. Brite Global. Lacouture, P. A. (2013). 6 Reasons CFOs Select Microsoft Dynamics NAV to Solve their Business Challenges. Microsoft. Laudon, K. C., Laudon, J. P. (2014). Management Information Systems: Managing the Digital Firm. New York: Pearson Education Limited. Laudon, K. Laudon, J. (2001).Essentials of management information systems. Upper Saddle River, NJ: Prentice Hall. Lucey, T. (2005).Management information systems. London: Thomson Learning. McFarlan, F. McKenney, J. (1983).Corporate information systems management. Homewood, Ill.: R.D. Irwin. McLeod, R. (1983).Management information systems. Chicago: Science Research Associates. Merrill, T. (2014). Cloud computing: is your company weighing both benefits risks? ACE. Microsoft. (2015). Microsoft dynamics crm online vs. Salesforce.com. Microsoft. Microsoft Corporation. (2013). Microsoft Dynamics CRM Online security and compliance planning guide. Microsoft Corporation. Moxie. (2015). Moxie Knowledge for Microsoft Dynamics CRM: Create a Differentiated Service Experience. Moxie. O'Brien, J. (1996).Management information systems. Chicago: Irwin. Oz, E. (2002).Management information systems. Boston, MA: Course Technolog Raj, S., Garlotte, R., Taylor, G. (2014). Accenture and Salesforce: Delivering enterprise cloud solutions that help accelerate business value and enable high performance. Accenture. Wipro. (2015). Innovation To Market Faster With Cloud CRM. SalesForce.

Monday, December 2, 2019

Racial Profiling an Example of the Topic Government and Law Essays by

Racial Profiling Race profiling is defined as the inclusion of race in the profile of a person deemed likely to perpetrate a particular crime or type of crime. It is exemplified as any police or private security procedure into which an individual is regarded as a suspect because of his or her race, ethnicity, nationality or creed. The inclusion of race as one of the numerous factors in suspect profiling is by and large backed by the law enforcement community within the Western world. Race riots have also been cited as a symptom of racial profiling. It is argued that profiling built on "any" trait is a time-tested and universal police tool, and that ruling out race as a factor is tantamount to being unwise. Need essay sample on "Racial Profiling" topic? We will write a custom essay sample specifically for you Proceed Towards the last part of the 20th century in the United States though, the procedure became unpopular with the general public as exploitations by law enforcement were discovered. This occurs as police investigate, stop, frisk, search or apply force against a person based on such characteristics instead of proof of a person's illegal activities. It frequently entails the stopping and searching of people of color for traffic violations, recognized as "DWB" or "driving while black or brown." Though typically related with African Americans and Latinos, racial profiling and "DWB" have also turned out to be shorthand expressions for police stops of Asians, Native Americans, and, increasingly after 9/11, Arabs, Muslims and South Asians ( Pampel, 2004). Racial profiling may mean pedestrian stops, "gang" databases, bicycle stops, making use of police attack dogs, suspicion at stores and malls, immigration worksite incursions, and in addition to the 2000 presidential election in Florida, harassment on the way to polls, or "voting while black or brown". Even Customs and some other airport personnel also employ racial profiling of commuters (Defosse, 2002). Some say that racial profiling is completely groundless, such as profiling an African American person because of their race. So the question at the outset will be Is racial profiling real? Nearly all Americans believe so. In a July 2001 Gallup poll, it gives an account that 55 percent of whites and 83 percent of blacks think racial profiling is pervasive. Moreover, the reports of thousands of racial and ethnic group members across the state add credibility to the assessment that racial profiling is well-founded. These are accounts from all walks of life, not just reliable, industrious everyday people, but movie and TV personalities, professional athletes, and members of the military. What's more, reports of racial profiling come from esteemed members of communities of color such as law enforcement commanders, prosecutors, judges, state legislators, legal representatives, dentists and even representatives in Congress, who have been victims (Weitzer & Tuch, 2006). Some quarters argue that racial profiling is actually just a new term for an old practice known by other names: institutional racism and discrimination and owes its being to prejudice that has remained in this country since slavery. Critics maintain that race must in no way be considered for any basis in a police encounter; it should not at all be considered the major or motivating cause for suspicion. It is because its used to describe a specific suspect in a specific crime and only when used in a manner like other physical descriptions (e.g., hair color, weight, distinguishing marks). Moreover even if race could be advantageous, use of race possibly will lead to many more inaccuracies where the real wrongdoer happened not to fit the race predicted by the pattern and law enforcement fails to capture the suspect. It is occasionally essential to regard racial factors in a way that may not be directly obvious from the above when dealing with hate crimes and the like, though it is very unusual to think of conditions where racial profiling would assist police decision-making in this situation. This is often referred to as the "be on the lookout" (BOLO) exception. A number of groups contend that if a disproportional number of members of a race are, for example, stopped, searched, or arrested, compared to the general population or to other races, it is due to discrimination or inequity. And there are those that say that in the United States, the government does not have the right to perform racial profiling. The Fourth Amendment of the US Constitution secures the right to be protected from unwarranted search and seizure without apparent cause. In view of the fact that the considerable mass of people of all races are law-abiding citizens, simply being of a race which a police officer deems to be more likely to carry out a crime than another is not probable cause. In addition, the Fourteenth Amendment of the US Constitution compels that all US citizens be dealt with equally under the law. It is unconstitutional for a representative of the government to make judgments on the basis of race. This observation has been supported by the US Supreme Court in Batson v. Kentucky and numerous other cases (Pampel, 2004). Some groups also argue that police who concentrate their limited attention on one racial group allow criminals from other racial groups to go free. After the 1995 Oklahoma City Bombing, authorities exhausted a disproportionate amount of time and resources on two men of Middle Eastern ancestry. It turned out that this terrorist attack was carried out by a white male; if the terrorist had intended more than one act of violence, the waste of restricted resources probing men of Middle Eastern descent may possibly have cost lives. In commuter places like airports, racial profiling is every so often used to single out who to investigate more vigilantly and lengthily than everyone else. If a person's physical features look like someone of Middle Eastern origin, then they're normally expected to be stopped and searched methodically than someone who has the physical features of a European individual. It has also been indicated that a lot of Arabs and South Asians bear a resemblance to South ( and occasionally even North) Europeans (Defosse, 2002). According to some advocates (Weitzer and Tuch 2006)., only the non-racial factors are warranted in suspect profiling; police should pay no attention to any ethnic or racial information they have on people caught up in the illegal trade. During a 2002 poll, for instance, 73 percent of whites, 77 percent of Hispanics, and 91 percent of African Americans condemned of racial profiling by the police. Organizations such as NAAP and the ACLU are staunchly opposed to "racial profiling". A large amount of crimes is perpetrated by whites, they say, and profiling based absolutely on race singles out minorities such as African-Americans and individuals of Hispanic descent. They also debate the claim that more crime is carried out by minorities, because, they say, it has been statistically verified not to be the case. However, in a "consent decree," the State Police approved to implement a new policy that no person may be apprehended and held based on race, except said character corresponds with the sketch of a specific suspect. References Defosse, Jonathan R., "Asian Americans, radical profiling, and national security", in: George Washington Law Review, 70 (2002), no. 1, pp. 181-211. Pampel, Fred C., Racial profiling, New York: Facts on File, c2004. 284 p.; 24 cm. Retrieved from "http://en.wikipedia.org/wiki/Racial_profiling" Ronald Weitzer and Steven Tuch. 2006. Race and Policing in America: Conflict and Reform (New York: Cambridge University Press).